What time is check-in?
Check-in is 3pm on the day of arrival. Should you arrive at the hotel earlier, we are happy to store luggage until your room is ready.
What time is check-out?
Check-out is 12 noon on the day of departure. A late check-out is available at a fee and must be arranged with the reception during your stay.
Does the hotel offer baggage storage?
Yes, guests can leave your luggage at the reception free of charge before check-in or after check-out.
Does the hotel have WiFi?
Yes, Maldron Hotel South Mall Cork City offers complimentary WiFi to all guests in the public areas and bedrooms.
Is there a laundry service available?
Yes, there’s a laundry service available. We work with a local laundry company who have discounted rates set up with the hotel. Information can be obtained in your bedroom or from reception.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception directly via phone on +353 (0)21 203 7000 or email firstname.lastname@example.org and a member of our team will be in touch to organise collection or postage if the item is found.
Are pets permitted in the hotel?
No, pets are not allowed in the hotel, with the exception of guide and assistance animals.
Is the hotel reception desk open 24 hours a day?
Yes, our reception desk is staffed 24 hours.
What is the hotel’s smoking policy?
Maldron Hotel South Mall Cork City operates a strictly non-smoking policy within the entire hotel. Failure to adhere to this policy will result in an additional deep cleaning charge.
Is the hotel accessible?
Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, we sell gift vouchers at our reception area as well as online which can be used across various Maldron, Clayton and sister properties for overnight accommodation, dining and leisure facilities (where applicable).
Do you provide printing facilities for boarding passes?
Yes, our reception team can assist with printing your boarding pass.
Does the hotel offer currency exchange?
No, we don’t offer currency exchange at the hotel, but we will be happy to direct you to the nearest facility.
Do you supply travel adapters?
Whilst we don’t offer adapters, our sockets are USB and there are adapters available to purchase onsite from the vending machines.
Does the hotel have a gym and pool facilities?
Maldron Hotel South Mall Cork City has a small dry gym with a selection of cardio equipment including a treadmill, bike, cross trainer, rowing machine and weights equipment. We don’t have a pool, but offer special rates in our sister club, Club Vitae, which is located close by. Guests can enjoy 24-hour access to the gym.
Does the hotel run a kids club?
Do you have any special family hotel deals or packages?
Yes, Maldron Hotel South Mall Cork City offers special family packages and hotel deals for your visit to Cork. To avail of all our special offers, please visit the ‘Offers’ section on our website where all of our current deals and packages will be listed. Alternatively, you can also contact us directly via phone or email for more information.